Information We Collect
When you visit our website, fill out a contact form, or engage our services, we may collect the following types of information:
- Contact Information: Your name, email address, phone number, organization name, and physical address.
- Project Information: Details about your organization’s compliance needs, grant programs, IT infrastructure, and other information you voluntarily share during consultations or service engagements.
- Technical Information: IP address, browser type, device information, and pages visited on our website (collected through essential session cookies only).
- Service Data: Documentation, policies, procedures, and other materials shared with us in the course of OVC compliance, grant development, or technology advisory services.
How We Use Your Information
We use the information we collect solely for the following purposes:
- Responding to inquiries and providing service quotes
- Delivering OVC compliance, grant management, and IT services as agreed in our statements of work
- Communicating about project status, invoices, and service updates
- Improving our website and services
- Complying with legal obligations
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
Tribal Data Sovereignty
Ravenkey recognizes that tribal organizations maintain inherent sovereign authority over data pertaining to their members, operations, and programs. Any data shared with us by a tribal client remains subject to that tribe’s data governance policies and applicable tribal law. We will not disclose, transfer, or use tribal data in any manner inconsistent with the tribe’s data sovereignty or without explicit written authorization from the tribal client.
OVC Grant Data Handling
For clients receiving Victims of Crime Act (VOCA) funding through OVC grant programs, we adhere to the confidentiality requirements set forth in 34 U.S.C. u00a7 20101 and applicable VOCA grant conditions. All OVC-related documentation and personally identifiable information (PII) is stored securely, access-restricted, and handled in accordance with federal grant compliance standards.
Data Storage and Security
We implement industry-standard security measures to protect your data, including:
- Encrypted connections (SSL/TLS) for all website traffic
- Secure, access-restricted storage on managed infrastructure
- Regular software updates and security monitoring
- Access controls limiting data access to authorized personnel only
Website data is stored on Namecheap EasyWP managed WordPress hosting. Service-related documentation may be stored on secure cloud infrastructure with access limited to Ravenkey personnel and client designees.
Data Retention
We retain contact form submissions and inquiry data for up to 12 months. Service-related documentation is retained for the duration of the engagement plus 3 years, or as required by applicable grant recordkeeping requirements (typically 3 years from final grant closeout per 2 CFR u00a7 200.334).
Third-Party Services
We use the following third-party services, each of which operates under its own privacy policy:
- Namecheap EasyWP u2014 Managed WordPress hosting (server logs, essential cookies)
- Cloudflare Turnstile u2014 Bot detection on contact forms (privacy-preserving CAPTCHA alternative)
We do not use Google Analytics, Facebook Pixel, or any advertising or tracking services on this website.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information, subject to legal retention requirements
- Opt out of communications at any time
To exercise these rights, contact us at info@ravenkey.org. We will respond within 30 days.
Alaska Data Breach Notification
In the event of a breach of unsecured personal information, Ravenkey will comply with Alaska Statute u00a7 45.48.010 et seq., including timely notification to affected individuals and, where applicable, the Alaska Attorney General.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Material changes will be communicated directly to active clients.
Contact
Ravenkey LLC
Alaska
Email: info@ravenkey.org
Last updated: June 2026